Privacy Policy

Information We Collect

When you browse our site, create an account, or place an order, we may collect:

• Contact details — name, phone number, email address
• Delivery details — shipping address, city
• Order details — items purchased, order value, order history
• Account details — your login email and password, stored securely
• Wishlist / cart activity — items you've saved or added to cart
• Basic technical data — browser type, device, pages visited

We accept payment via Cash on Delivery (COD), JazzCash, EasyPaisa, and Bank Transfer. For JazzCash, EasyPaisa, and Bank Transfer orders, we may see limited transaction details (such as a transaction reference or the last few digits of an account number) needed to confirm your payment — we do not store your full account number, PIN, or password for these services, as that information is handled directly by the respective payment provider.

Why We Collect It

We use this information to:

• Process and deliver your orders
• Verify and confirm payments made via JazzCash, EasyPaisa, or Bank Transfer
• Contact you about order status, delivery, or issues — including over WhatsApp, if you reach out to us there
• Handle returns, exchanges, or cancellations
• Improve our website and product offerings
• Send updates or offers, only if you've opted in

Who We Share It With

We share order, contact, and payment-confirmation details only with:

• Our delivery/courier partner — to deliver your order to your address
• Payment providers — JazzCash, EasyPaisa, or your bank, solely to confirm and process a payment you've initiated
• Our internal team — to process and manage your order

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies

Our site may use cookies to keep your cart and wishlist items saved between visits, and to understand how visitors use the site. You can disable cookies in your browser settings, though some features — like the cart and wishlist — may not work properly without them.

Data Retention

We keep your order and account information for as long as your account is active, or as long as needed for order records, payment confirmation, returns, and legal/tax purposes.

Your Rights

You can:

• Request a copy of the personal data we hold about you
• Ask us to update or correct your information
• Ask us to delete your account and associated data, subject to any orders we're legally required to keep records of

Changes To This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.